Our support team is committed to providing assistance to our users, developers, and partners. We believe in proactive and reactive technical support that ensures our customers get the most out of our platform. 

Our commitment to support excellence drives us to resolve issues quickly, anticipate user needs, and provide tailored solutions. We ensure that every interaction is an opportunity for learning and improvement, thereby improving user satisfaction and loyalty. Joining support iExec means being part of a team where innovation meets builder success!

Our SRE team is dedicated to guaranteeing the reliability, availability, and performance of the iExec platform through a DevSecOps approach.
The smooth and efficient operation of iExec services is crucial for our Builders.

To achieve this key objective, we strive to reduce downtime, automate operations leveraging Terraform and Ansible, and maintain close collaboration with development teams.

Furthermore, our full integration within agile development processes enables us to ensure continuous delivery and improvement to our Platform.

The product team at iExec plays a pivotal role in bridging the gap between technology and user needs. By deeply understanding market trends and builders feedback, the team defines and drives the product roadmap, ensuring every feature aligns with our strategic vision.

At iExec, Product Managers collaborate closely with engineering, design, and adoption teams to deliver solutions that enhance user experience and push the boundaries of confidential computing. They prioritize features, manage timelines, and ensure seamless communication between stakeholders, all while staying agile in the face of evolving industry trends.